Terms of Service

Last updated: January 15, 2025

Welcome to AI Tech Malaysia. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our platform, you agree to be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree to these Terms, please do not use our platform.


1. Acceptance of Terms

By accessing and using the AI Tech Malaysia website located at www.ai-tech-malaysia.com (the "Service"), you accept and agree to be bound by the terms and provision of this agreement.

These Terms apply to all visitors, users, and others who access or use the Service, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

2. Description of Service

AI Tech Malaysia provides cutting-edge artificial intelligence technology solutions and services, including but not limited to:

  • AI consulting and strategy development
  • Custom AI solution implementation
  • Machine learning and data analytics services
  • AI training and workshops
  • Technical support and maintenance

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with or without notice.

3. User Accounts and Registration

To access certain features of our Service, you may be required to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Promptly notifying us of any unauthorized use
  • Providing accurate and complete registration information

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or illegal activities.

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to our systems
  • Distribute malware or malicious code
  • Interfere with the proper functioning of the Service
  • Use automated systems to access the Service
  • Impersonate others or provide false information

Violation of this policy may result in immediate termination of your access to the Service.

5. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of AI Tech Malaysia and its licensors. The Service is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. You retain ownership of any content you submit, but grant us a license to use, display, and distribute such content in connection with our Service.

All AI models, algorithms, and proprietary technologies developed by AI Tech Malaysia remain our exclusive intellectual property.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

For users in Malaysia, we comply with the Personal Data Protection Act 2010 (PDPA) and other applicable data protection regulations.

Data Processing Commitments

  • Data minimization and purpose limitation
  • Secure data processing and storage
  • User rights to access, rectify, and delete data
  • Regular security audits and compliance reviews

7. Service Availability and Modifications

While we strive to provide continuous service, we do not guarantee uninterrupted access to our platform. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time. We will make reasonable efforts to notify users of significant changes that may affect their use of the Service.

For scheduled maintenance, we will typically provide advance notice through our website or email communications.

8. Payment Terms and Billing

For paid services, the following terms apply:

  • All fees are stated in Malaysian Ringgit (MYR) unless otherwise specified
  • Payment is due according to the terms specified in your service agreement
  • Late payments may incur additional charges and service suspension
  • Refund policies are outlined in individual service contracts

We reserve the right to change our pricing with 30 days' advance notice for existing customers.

9. Limitation of Liability

In no event shall AI Tech Malaysia, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access the Service
  • Any conduct or content of any third party
  • Unauthorized access to or alteration of your transmissions
  • Any other matter relating to the Service

Our total liability to you for all damages shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless AI Tech Malaysia and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law and Jurisdiction

These Terms shall be interpreted and governed by the laws of Malaysia. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Malaysia.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

Your continued access to and use of the Service after any such changes constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you are no longer authorized to use the Service.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

AI Tech Malaysia

Address:

14 Jalan Kia Peng
Kuala Lumpur 50450
Malaysia

Business Hours

Monday - Friday:

9:00 AM - 6:00 PM

Saturday:

9:00 AM - 1:00 PM

Sunday:

Closed

*Malaysia Standard Time (MST)

Thank you for choosing AI Tech Malaysia for your artificial intelligence solutions.

For the latest updates and information, visit our website or follow us on our social media channels.