Privacy Policy
Your privacy is important to us. This Privacy Policy explains how AI Tech Malaysia collects, uses, discloses, and safeguards your information when you visit our website and use our services.
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, contact us for support, or participate in surveys and promotional activities.
Personal Information
- Name and contact details
- Email address
- Phone number
- Company information
- Job title and role
Technical Information
- IP address and location data
- Browser type and version
- Access times and duration
- Search queries and preferences
- Website usage analytics
How We Use Your Information
We use the information we collect for various purposes, including to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and events.
Service Provision
Deliver AI solutions and services tailored to your business needs
Communication
Send updates, newsletters, and respond to your inquiries
Marketing
Provide personalized recommendations and promotional content
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you. Essential cookies are necessary for the website to function and cannot be switched off in our systems.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:
Service Providers
With trusted third-party vendors who assist in operating our website and conducting business
Legal Requirements
When required by law or to protect our rights, property, or safety of users
Business Transfers
In connection with mergers, acquisitions, or asset sales involving our business
Your Rights and Choices
You have several rights regarding your personal information. You can exercise these rights at any time by contacting us using the information provided below.
Access and Control
- Access: Request access to your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a structured format
Communication Preferences
- Marketing: Opt-out of marketing communications
- Cookies: Manage cookie preferences in your browser
- Account: Modify your account settings anytime
- Support: Contact us for any privacy concerns
Data Security and Retention
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy.
Security Measures
- SSL/TLS encryption for data transmission
- Regular security assessments and updates
- Access controls and authentication systems
- Secure data storage with backup systems
Data Retention
- Account data: Until account deletion
- Marketing data: Until opt-out
- Analytics data: Up to 2 years
- Legal compliance: As required by law
International Data Transfers
AI Tech Malaysia operates primarily from Malaysia, but we may transfer your information to countries outside your jurisdiction. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
Data Transfer Guarantee
When we transfer your data internationally, we ensure the same level of protection is maintained through appropriate contractual clauses and security measures.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us. We're here to help and address any concerns you may have.
Company Information
14 Jalan Kia Peng
Kuala Lumpur 50450
Malaysia
How to Reach Us
For privacy-related inquiries, please use our dedicated contact channels:
- Email: privacy@ai-tech-malaysia.com
- Phone: +60 3 9374 5286
- Visit: Our office during business hours
Your Privacy Matters to Us
We're committed to protecting your personal information and being transparent about our data practices. If you have any questions or concerns, please reach out to our privacy team.
Contact Privacy TeamRelated Policies: Cookie Policy | Terms of Service